Delivery

 

 

Delivery Information


Delivery Options (UK Mainland)

Standard Delivery (Royal Mail) - €3.50

  • UK MAINLAND ONLY
  • Excluding Sundays and Bank Holidays

Royal Mail Track 24 - €4.50

  • Tracked 24 up to a 3 Working Day Service when placing an order before 3pm (not guaranteed)
  • Orders placed after 11am for Track 24 on a Saturday will be dispatched on the following Monday.
  • Excludes Bank Holidays
  • Excluding Highlands & Islands where this can be up to 5-7 working days.

Next Working Day Service DPD (1-2 working day service) - €5.50

  • Orders placed before 3pm Monday-Thursday qualify for a 1-2 working day service (Excluding Scottish Highlands & Islands)
  • Orders placed after 2pm on a Saturday will be dispatched on the following Monday.
  • Excludes Bank Holidays
  • This is not a guaranteed service

Saturday Next Working Day Service DPD - €6.50

  • Service available for orders placed from 3pm Thursday to 3pm Friday.(Excluding Scottish Highlands & Islands)
  • Excludes Bank Holidays
  • This is not a guaranteed service

    Click & Collect (transviralist’s Clothing HQ, Wilton Road, (+370)47160723)

    • Approx. 48-72 hour turnaround.
    • Click and Collects must be collected within 14 days from day of purchase.
    • Further information on Click & Collect can be located by clicking the following link: (click here)
    • The following postcodes qualify for the Click & Collect Service: DN1 DN2 DN3 DN4 LN11 



    Order Tracking

    Once your order has been dispatched, you will receive a confirmation email from transviralists with your tracking number and link to follow your parcels journey.

    For Next Day Delivery orders, DPD will also contact you directly via email/SMS to update you and provide you with a 1 hour delivery window of which you can amend with DPD themselves. Please do not contact transviralists with your delivery instructions as these MUST be given directly to the Courier.  

    Refunds

    Please note we are unable to refund delivery costs in an instance where a parcel is delayed, or delivery is missed for the following reasons:

    • The courier has attempted delivery but has unfortunately missed you.
    • The courier has for unforeseen circumstances been unable to reach you
    • Vehicle breakdowns
    • Unable to locate your address
    • Incorrect address provided

    Orders Delivered in Safe Place Or With A Neighbour

    If you request for your order to be delivered to your safe place or with a neighbour, this is at your own risk and we are not liable.